In order to use our solutions to monitor your SAN, you need to purchase a "Storage Monitoring" license. The price of this license is based on the number of monitored storage devices.
| Includes user license for : | ||
  |
Hardware Sentry KM for PATROL (agent-based) |  |
| BMC Performance Manager Express for Hardware (agent-less) | |
|
| NetApp Filers KM for PATROL (agent-based) | |
|
| BMC Performance Manager Express for NetApp Filers (agent-less) | |
|
| Switching between agent-based and agent-less solutions | |
|
| License Price* | $1000/device** | |
| Maintenance Services Price* | $200/device/year** | |
The "Storage Monitoring" license is a BMC Software MarketZone Direct offering. This means that you can order it directly from BMC Software under the same conditions as any other BMC product. The BMC Software License Agreement (SLA) will apply to your purchase and support will be provided by BMC Software. The great benefit is that you have a single interface - BMC Software - for all your BMC Performance Manager products.
Since the "Storage Monitoring" license is offered under the same conditions as any other BMC Software product, you can contact your regular BMC Software retailer to purchase this license and its associated maintenance services. Depending on your purchase conditions with the retailer, the maintenance will be provided by the retailer’s support team or by BMC Software.
Upon request, Sentry Software can provide you with a "Storage Monitoring" license quotation. If you purchase our products directly from us, the Sentry Software License Agreement applies to your purchase and support will then be carried out directly by Sentry Software. To get a quotation, please send an E-mail to sales@sentrysoftware.com and describe the environment in which you wish to deploy the product.
Since the introduction of the new BMC ProactiveNet Performance Management solution, the licenses are referred to as follows:
Is there storage-specific products?
Except for the NetApp Filers, the monitoring of a disk array, a tape library or a fiber switch is performed with our hardware monitoring products: Hardware Sentry KM for PATROL and BMC Performance Manager Express for Hardware. Both products can therefore be used to monitor either a server or a storage device. However, you need two separate licenses depending on your usage of these products: “Hardware Monitoring” to monitor the hardware of the servers, and “Storage Monitoring” to monitor the storage devices.
How do I count "independent storage devices"?
The following device types are to be counted in when calculating the price of the "Storage Monitoring" license:
- Disk arrays
- Filers
- Tape Libraries
- Fiber switches
A storage device is considered "independent" if it can be purchased and used separately from other storage components. For example, two disk arrays linked together and virtualized as a single one still counts for two storage devices. On the other hand, a blade in a fiber switch director is not counted as a separate independent storage device. Only the fiber switch director (the main box) counts as one storage device.
Can I get a trial version of your products?
You can download, install and use our storage monitoring products on test systems for 30 days without purchasing any license. Our products do not require any license key (there is no specific trial version). During the trial period you can ask our support team for technical information or help regarding the installation of the product. At the end of the trial period, you are required to either acquire a license corresponding to the quantity of monitored servers or uninstall the solution. There is no technical mechanism to enforce the end of the trial period but you are bound to the software license agreement terms.
The perpetual license entitles you to an unlimited right (no expiration date) to use the aforementioned products to monitor your servers. The price of the perpetual license is the total number of physical processors (CPUs) of all monitored computers multiplied by the per-CPU license fee mentioned above. The maintenance services include an access to our support, patches, updates and new versions of the product. The maintenance fee is priced at 20% of the license price per year.
What is a term license (Rental)?
The term license entitles you to use the aforementioned products for a specific length of time (term). When the license expires at the end of the term, you are required either to stop using the product or obtain a new license. The maintenance services are included in the license fee: thus the warranty and additional maintenance fee do not apply. Please contact us, BMC Software, or your retailer for more information about term licenses.
What is included in the maintenance services?
You can purchase our maintenance services in order to have access to our support, patches, updates and new minor and major versions of your licensed products for a limited period (typically 1, 3 or 5 years). To purchase maintenance, please contact BMC Software or your retailer if you purchased licenses from them, or contact Sentry Software if you purchased your licenses directly from us.
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