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Related Documents
- Storage Monitoring by Sentry SoftwarePDF Datasheet (1.19MB)
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Key Benefits
- Detect failures in your SANShorter time-to-repair, better uptime
- Diagnose storage performance issuesShorter time to sort out poor performance issues
- Reports on disk space availabilityManage and plan storage capacity
- One single interface to monitor them allLess complexity, visibility on 100% of your IT
- Native integration with the BMC frameworkShorter time to implement BSM
- Detects backup and restore errors
- Detects errors in the monitored log files
- Provides backup statistics
Storage Monitoring
Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Storage Monitoring
In order to use our solutions to monitor your SAN, you need to purchase a "Storage Monitoring" license. The price of this license is based on the number of monitored storage devices.
| Includes user license for: | |
| Hardware Sentry KM for PATROL (agent-based) |  |
| BMC Performance Manager Express for Hardware (agent-less) | |
| EMC Disk Arrays KM for PATROL (agent-based) |  |
| BMC Performance Manager Express for EMC Disk Arrays (agent-less) | |
| Hitachi Disk Arrays KM for PATROL (agent-based) | |
| BMC Performance Manager Express for Hitachi Disk Arrays (agent-less) | |
| HP EVA KM for PATROL (agent-based) | |
| BMC Performance Manager Express for HP EVA (agent-less) | |
| IBM DS KMs for PATROL (agent-based) | |
| NetApp Filers KM for PATROL (agent-based) | |
| BMC Performance Manager Express for NetApp Filers (agent-less) | |
| Switching between agent-based and agent-less solutions | |
| Contact your dedicated BMC Sales Representative License price Maintenance services price |
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The purchase of the Storage Monitoring license does not entitle customers to monitor Servers, which requires a dedicated license.
Sentry Software High Availability and Backup Monitoring and Analytics for BMC ProactiveNet Performance Management (former OTL License)
In order to use one of the former OTL products, you need to purchase a "Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Backup and High Availability Management" license. The price of this license is based on the number of physical processors composing the monitored systems.
Former OTL licenses remain valid: Sentry Software will assume customer contracts and obligations and will take responsibility for the former OTL existing products, services, and client relationships. Additionally, support will be taken over by Sentry Software Support Team.
| Includes user license for: | |
| Veritas Cluster Server KM for PATROL (agent-based) | |
| Veritas File System KM for PATROL (agent-based) | |
| Veritas Volume Manager KM for PATROL (agent-based) | |
| CA ARCserve Backup KM for PATROL (agent-based) | |
| EMC NetWorker KM for PATROL (agent-based) | |
| HP Data Protector KM for PATROL (agent-based) | |
| Symantec Backup Exec KM for PATROL (agent-based) | |
| Symantec NetBackup KM for PATROL (agent-based) | |
| Tivoli Storage Manager KM for PATROL (agent-based) | |
| Tivoli Workload Scheduler KM for PATROL (agent-based) |  |
| Contact your dedicated BMC Sales Representative License price Maintenance services price |
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Where to Purchase
From BMC Software
These licenses are BMC Software MarketZone Direct offerings. This means that you can order it directly from BMC Software under the same conditions as any other BMC product. The BMC Software License Agreement (SLA) will apply to your purchase and support will be provided by BMC Software. The great benefit is that you have a single interface - BMC Software - for all your BMC ProactiveNet Performance Management products.
From a BMC Software reseller
Since these licenses are offered under the same conditions as any other BMC Software product, you can contact your regular BMC Software retailer to purchase these licenses and their associated maintenance services. Depending on your purchase conditions with the retailer, the maintenance will be provided by the retailer’s support team or by BMC Software.
Directly from Sentry Software
Upon request, Sentry Software can provide you with a license quotation. If you purchase our products directly from us, the Sentry Software License Agreement applies to your purchase and support will then be carried out directly by Sentry Software. To get a quotation, please send an E-mail to sales@sentrysoftware.com and describe the environment in which you wish to deploy the product.
Licensing Structure
Since the introduction of the new BMC ProactiveNet Performance Management (BPPM) solution, the licenses are referred to as follows:
| Sentry Software Monitoring and Analytics for BPPM (Base License): |
| Sentry Software Monitoring and Analytics for BPPM – Hardware Monitoring |
| Sentry Software Monitoring and Analytics for BPPM – Storage Monitoring |
| Sentry Software Monitoring and Analytics for BPPM – Monitoring Studio |
| Sentry Software Monitoring and Analytics for BPPM – Microsoft Applications Monitoring |
| Sentry Software High Availability and Backup Monitoring and Analytics for BPPM (former OTL License) |
The licenses entitle you to use both agent-based and agent-less products for BMC PATROL and BMC Portal.
When looking for information about Sentry Software products from BMC (on www.bmc.com or when asking for a quotation), you will need to refer to the products using their licensing names (as listed above).
FAQ
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How do I count "independent storage devices"?
The following device types are to be counted in when calculating the price of the "Storage Monitoring" license: Disk Arrays, Filers, Tape Libraries, Fiber Switches. A storage device is considered "independent" if it can be purchased and used separately from other storage components. For example, two disk arrays linked together and virtualized as a single one still counts for two storage devices. On the other hand, a blade in a fiber switch director is not counted as a separate independent storage device. Only the fiber switch director (the main box) counts as one storage device.
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Is there storage-specific products?
Except for the NetApp Filers, the monitoring of a disk array, a tape library or a fiber switch is performed with our hardware monitoring products: Hardware Sentry KM for PATROL and BMC Performance Manager Express for Hardware. Both products can therefore be used to monitor either a server or a storage device. However, you need two separate licenses depending on your usage of these products: "Hardware Monitoring" to monitor the hardware of the servers, and "Storage Monitoring" to monitor the storage devices.
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Can I get a trial version of your products?
You can download, install and use our storage monitoring products on test systems for 30 days without purchasing any license. Our products do not require any license key (there is no specific trial version). During the trial period you can ask our support team for technical information or help regarding the installation of the product. At the end of the trial period, you are required to either acquire a license corresponding to the quantity of monitored servers or uninstall the solution. There is no technical mechanism to enforce the end of the trial period but you are bound to the software license agreement terms.
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The perpetual license entitles you to an unlimited right (no expiration date) to use the aforementioned products to monitor your servers. The price of the perpetual license is the total number of physical processors (CPUs) of all monitored computers multiplied by the per-CPU license fee mentioned above. The maintenance services include an access to our support, patches, updates and new versions of the product. The maintenance fee is priced at 20% of the license price per year.
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What is a term license (Rental)?
The term license entitles you to use the aforementioned products for a specific length of time (term). When the license expires at the end of the term, you are required either to stop using the product or obtain a new license. The maintenance services are included in the license fee: thus the warranty and additional maintenance fee do not apply. Please contact us, BMC Software, or your retailer for more information about term licenses.
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What is included in the maintenance services?
You can purchase our maintenance services in order to have access to our support, patches, updates and new minor and major versions of your licensed products for a limited period (typically 1, 3 or 5 years). To purchase maintenance, please contact BMC Software or your retailer if you purchased licenses from them, or contact Sentry Software if you purchased your licenses directly from us.