Knowledge Base
- Problem
- BMC Performance Manager Express for Hardware 2.7.03 and 2.7.04
- When monitoring SUN servers with BPM Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.
Type
Related Products
Summary
Abnormally high CPU consumption on SUN platforms
Article #1021 - October 22, 2009Description
When monitoring SUN servers with BPM Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.
Symptoms
The operator should notice an increase of 10-15% in CPU usage on all SUN platforms.
Solution
Versions 2.7.03 and 2.7.04 should be upgraded to 2.7.05 which fixes this issue. Versions 2.7.03 and 2.7.04 should not be installed and has been removed from the download section of our website.